A number of people have reported strange behaviour in chat. No, I don't mean the chatters are behaving strangely, that's perfectly normal and nothing to be alarmed about, however there are some ongoing issues that we've spent some time looking at, and have as yet been unable to resolve satisfactorily, despite completely rewriting chat twice. The point is, it should be working, and for most users, it does work flawlessly, but for those having trouble, it's a real issue.
The main issue is that some users report that chat just stops working, and needs to be refreshed to get it going again. This seems to be an intermittent issue, that can happen anything from once or twice a week, up to several times an hour.
In most cases, people having this issue are using Windows XP or Vista, and have the Avast! antivirus installed, however I'm aware of at least one person using a Mac, with no Antivirus or Firewall software at all, which is interesting. I suspect, but have not confirmed, that users are also using Firefox web browser.
If you're having these problems, please respond to this thread with the following information:
Operating System: (eg. Windows XP, Mac OSX etc.)
Browser: (eg. Firefox 3.0.4, Internet Explorer 7 etc.)
Antivirus/Firewall Software: (eg. Windows Firewall, Avast! 4.0.8, ZoneAlarm etc.)
Symptoms: (eg. "Chat flickers, stops responding every few minutes" or "Chat stops very occasionally" etc.)